Success Stories

Small Business Success Stories

Nothing makes us happier than seeing our customers succeed. Working closely with owners on each venture, we get to know their business—and the people that make it possible—as well as we know our own. After all, we consider every customer a member of our extended TCB family.

  • "They are known for being service oriented and pride themselves on financing local businesses in order to support the business growth of Pasadena."

    Cristina Womack

    President and CEO of Pasadena Chamber of Commerce

  • "If you’re a serious business owner, you need to bank with someone that’s in it for the long haul. That’s Texas Citizens Bank. I know I could call at any time to work through obstacles or even bounce off business ideas. Through good and bad years, they’ve always come through for me and my company."

    David Gow

    Chairman and CEO of Gow Media

  • "As new business owners, we knew most banks wouldn’t be interested in lending us money. Texas Citizens Bank believed in us and worked hard to help us make our company a success."

    Tim Christian

    President of Xterra Trench Shields, LLC

  • "Sue, Violette, and I are most grateful to all of you for your diligent efforts to make a successful year for us all. We finished selling for 2017 with the best fourth quarter results in our history. Our sales were up from 2016 (in spite of the hurricane). Going forward for 2018, I see nothing on the horizon except great opportunities for us to grow. I will soon be asking for your ideas for a great 2018."

    Steve Merrill

    Owner of Houston Piano Company

  • "I have worked with Tom [Regional President and CLO of Texas Citizens Bank] for almost 20 years.  He always brings something to the table to help my clients grow and prosper. Whenever anyone asks me for a ‘good’ bank, I automatically say Texas Citizens."

    Kay Hejny

    Bookkeeper at Nini Jewels

  • "Visited them [Texas Citizens Bank] today. Everyone was courteous, knowledgeable, and wanting to provide the best service. What a local bank should be. Thanks."

    Charles Pearce III

  • "The staff and service at this bank is awesome."

    Kelley Jones

  • "This is absolutely the best bank on earth!!"

    Jim Eberle

  • "The online banking and cash management system is the best I have used.  It allows me to monitor my balances and activity at all my banks and brokerage firms.  It also provides an excellent interface to all my credit card accounts.  The customer service at TCB is great!!!"


  • "We were previously with a larger bank and had absolutely zero personal help. We didn’t really have a banker that we could call to take care of us. Working with Texas Citizens Bank has been very helpful because I have questions every day. Now, I can just call Kevin [Kee] and he gets it done."

    Lee Drewett

    President of Marine Urethane

  • "We love Remote Deposit [Capture]. Normally, someone has to take the deposit to the bank every day. Now, they just run checks through the scanner and that’s it. No line, you can do it whenever you want, as many times as you want. And you can close it out any time before four. So the staff loves it, and I love it."

    Angela Gonzalez, DDS

    Owner of Artistic Smiles

  • "This bank does so much for the community. I can honestly say I am BLESSED to have a bank like Texas Citizens. It truly feels like home every time I go. I came through the drive-thru just this morning and was greeted with a smile and professionalism."

    Shelley Fuller

    Director of Development & Volunteers at Project Joy & Hope

  • "I love the customer service that we have. The personal bankers there are awesome … Every time I go into the bank, I learn something new."

    Andre Horn

    Founder and CEO of Industrial Welding Academy

  • "When I needed money to buy a building, or increase my line of credit, or acquire new equipment, it’s really just been a matter of a phone call."

    Marc Havican

    President and CEO of Space City Films

  • "I love this bank........everyone there is very friendly and helpful. It is a small bank compared to the huge banks but I highly recommend them for all your banking needs."

    Debra Hawkins

  • "This has been my bank for years now and have got nothing but outstanding customer service and they treat me as if I am family not just another account!!!!!"

    Gene Billingsley

  • "Excellent Service, Very Friendly Personnel"

    Chin Chiao

  • "Extremely helpful staff. I don't bank here but I was in a pinch to have a form notarized and they took care of me"

    Chance Kucera

  • "Very friendly and helpful staff."

    Zahra Lalani

  • "Nick helped me get a decent rate on an existing loan, would have no problem doing business again if needed!"

    Tyler Key

  • "Great bank and great people. Highly recommend."

    Dean McNeely

  • "Very nice bank!"

    Edward Fritsch

  • "Best bank. All the staff are friendly and professional. They treat you like family. Truly a Texas feel!"

    Marcus Clifford

  • "Thank you to everyone at Texas Citizens Bank for your wisdom and guidance through the SBA process. You listened, you advised, and you held our hand through every step. We are grateful to have partners like you who share our vision and work to make it a reality! ... I will always be grateful for the hands-on assistance you provided when opening our business. Connecting us with the right people for our Small Business Administration loan was key to a smooth opening and transition. The level of service and expertise their team provides ensures us they are partners in our business, not just our bank. "

    Gaylyn DeVine

    Owner of DeVine Promotions & Printing

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